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How do I sign into my Substack account?
You can manage your Letters subscription directly at this link:
https://heathercoxrichardson.substack.com/account
If you can’t sign into your account, you may have subscribed to Letters with a misspelled email address. Get in touch with the Substack Support team here – they can help you with any login issues.
How do I receive Letters from an American newsletters?
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On your Manage subscription page, click on “If you’re having email delivery issues”. On the next page, select “Send test email to [your email will appear automatically here].
You can also send a test email directly at this link: https://heathercoxrichardson.substack.com/account/email-test
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I used to receive emails from Letters from American but they’ve stopped– what happened?
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If the email is in Spam, please mark this address as “not spam” and add our email address to your contact list. All posts will be sent from heathercoxrichardson@substack.com
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How do I unsubscribe from Letters from an American?
Replying “unsubscribe” or “cancel” to an email newsletter will not unsubscribe you from Letters nor cancel your paid subscription.
Instead, visit your Manage Subscription page and disable the toggles for the notifications you’d no longer like to receive. If you’d like to completely unsubscribe from Letters, click on the red “Unsubscribe” button.
How do I cancel my paid subscription?
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On the next step, you can pause your subscription. If you’d like to no longer receive any posts and cancel your monthly or annual subscription, click “Cancel Subscription”.
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