Business of any kind is no longer about providing a service. It is simply about the money. If companies could figure out how to print money without actually doing anything, nothing of value would ever be produced again. And if some public company went against the grain and decided to continue satisfying customers, their stock would fall …
Business of any kind is no longer about providing a service. It is simply about the money. If companies could figure out how to print money without actually doing anything, nothing of value would ever be produced again. And if some public company went against the grain and decided to continue satisfying customers, their stock would fall and their management would be voted out at the next stockholder's meeting.
Sometime around the 1980s, when the concept of "shareholder value" was elevated to mythic status, we stopped being an economy centered on providing goods and services. Ever since then, our economy has simply been measured by generating the largest possible amount of money. If you want an explanation for why the MSM sacrifices accuracy for eyeballs and clicks, or why car companies stop making the kinds of cars people want to buy, look no further.
I agree except that one of the big differences between big business/corporations, and small businesses, is that small businesses often/usually prioritize quality and customer service over profit. Look at any small business in your town or city and compare it to a like business in the corporate sector--small smashburger business vs. McDonalds for instance. The cost of the small will probably be more, but quality of everything (including ambiance) will probably be higher/greater. Until said business is swallowed by a larger, profit-oriented group. Allowing/encouraging this kind of business model may have been good for acquisition of more/cheaper goods at the expense of true entrepreneurship that most of us probably appreciate has been part of the march toward shoddiness of everything in our world.
Business of any kind is no longer about providing a service. It is simply about the money. If companies could figure out how to print money without actually doing anything, nothing of value would ever be produced again. And if some public company went against the grain and decided to continue satisfying customers, their stock would fall and their management would be voted out at the next stockholder's meeting.
Sometime around the 1980s, when the concept of "shareholder value" was elevated to mythic status, we stopped being an economy centered on providing goods and services. Ever since then, our economy has simply been measured by generating the largest possible amount of money. If you want an explanation for why the MSM sacrifices accuracy for eyeballs and clicks, or why car companies stop making the kinds of cars people want to buy, look no further.
I agree except that one of the big differences between big business/corporations, and small businesses, is that small businesses often/usually prioritize quality and customer service over profit. Look at any small business in your town or city and compare it to a like business in the corporate sector--small smashburger business vs. McDonalds for instance. The cost of the small will probably be more, but quality of everything (including ambiance) will probably be higher/greater. Until said business is swallowed by a larger, profit-oriented group. Allowing/encouraging this kind of business model may have been good for acquisition of more/cheaper goods at the expense of true entrepreneurship that most of us probably appreciate has been part of the march toward shoddiness of everything in our world.